Introduction
At PRO-ZDOROVIE – FZCO, License Number 41473, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable privacy laws, including the UAE Federal Data Protection Law No. 45 of 2021, the General Data Protection Regulation (GDPR), and other relevant international regulations. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage in our wellness and professional development services.
This Privacy Policy was last updated and is effective on 1st May 2024
Information We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, phone number, and physical address
- Program Participation Information: Details of the wellness programs or professional development services you are interested in or have enrolled in, including course preferences, participation history, and related preferences.
- Health Data: Any health-related information you voluntarily provide as part of our wellness services, which may include information on lifestyle, fitness, and nutrition (only with explicit consent).
- Payment Information: Billing details, payment history, and other information necessary to process payments securely.
- Other Information: Any additional data you provide when filling out forms on our website, through consultations, or as part of our programs.
How We Use Your Data
We may use your personal data for the following purposes:
- To process inquiries and provide wellness and professional development services.
- To manage your enrollment in wellness and professional development programs.
- To provide personalized health and wellness advice and recommend suitable programs in collaboration with our partners.
- To send you information about our services, new programs, or updates that may interest you (with your consent).
- To process payments and manage financial transactions related to our services.
- To ensure the security and effectiveness of our website and services.
- To comply with legal and regulatory requirements under UAE law.
Legal Basis for Processing (Under GDPR and UAE Law)
We rely on the following legal grounds for processing personal data:
- Consent: We will request your explicit consent before processing sensitive personal data, such as health information.
- Contractual Obligation: Processing necessary for performing a contract, such as providing professional development or wellness services.
- Legal Obligation: To comply with applicable laws, including those in the UAE and EU.
- Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving services, marketing, and securing our website.
Data Sharing
We may share your data with the following third parties:
- Partner Organizations: Including wellness and nutrition partners, professional coaches, or trainers with whom we collaborate to deliver our services.
- Educational Institutions: To facilitate enrollment or certification in wellness and professional development programs.
- Payment Processors: To process payments securely.
- Regulatory Authorities: If required by UAE law or for compliance with GDPR or other applicable regulations.
We ensure that all third parties adhere to applicable data protection laws and maintain the security and confidentiality of your personal information.
Data Storage and Transfers
Your personal data will be stored securely on servers located in the UAE. In some cases, we may need to transfer your data outside of the UAE or the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place to protect your data.
Your Data Protection Rights
Under GDPR and UAE law, you have the following rights:
- Right to Access: Request access to your personal data and obtain a copy.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data where applicable.
- Right to Restriction of Processing: Request that we limit how we process your data.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to data processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time, which will not affect the legality of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes using encryption for sensitive information and conducting regular security audits.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE law. After this period, we will securely delete or anonymize your data.
Cookies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
PRO-ZDOROVIE – FZCO
License Number: 41473
Adress: DSO (Dubai Silicon Oasis) – IFZA
- Email: info@prozdorovie-fzco.com
- Website: https://prozdorovie-fzco.com/
